INTERACTIVE APPS OFFER UNANTICIPATED CONSUMER ATTRACTION
“….. The problem there is the Audi workforce, made up of technicians, brand specialists, service managers, consultants and shop foremen, have no access to the re-designed controls prior to the cars arriving on the lot. This leaves everyone in a serious state of “catch-up,” with an estimated cost in the millions of dollars to train Audi dealerships nationwide.
Enter Heartwood, who developed a 3D Interactive iPad app, replicating the car’s Virtual Cockpit and giving Audi employees a realistic experience to gain familiarity in advance of access to the actual vehicles.
More than 15,000 of Audi’s dealership workforce were trained in a much shorter timeframe than typically required and Audi was spared significant costs they would have incurred had they needed to physically train 15,000 employees on the actual cars.
Leveraging the latest interactive and gaming technologies, a primary aim of the company is to develop software that gives “hands-on” training to operation and maintenance personnel. By providing realistic simulations of inspection and maintenance processes, the software theoretically accelerates learning and can reduce training costs by decreasing the need for costly live training.”
More insights with Matt Shepanek, Audi’s Manager of Technical and Collision Training – Click to Read More…
Does your Operation & Maintenance training allow for Visual and Interactive ‘hands-on’ practice? Reach out to discuss your training roadmap objectives.