Raytheon, Patriot Radar – Web
Raytheon selected Heartwood to develop an immersive 3D maintenance training program for the Patriot Missile Defense System’s radar set. The client requested a web-enabled method of access for its users. Heartwood drew on many different sources to create detailed 3D models of the Patriot’s radar set – including CAD files and an array of digital photographs.
To demonstrate the training concept, Heartwood created a prototype that requires users to perform a routine maintenance task from a first-person perspective. Individual steps within the maintenance trainer require learners to open hatches, move levers, toggle dials, and use a grounding tool. Whenever learners miss a step or perform a step out of order, a warning appears. It explains the error and its consequences. This critical path training approach ensures that learners master proper operations and maintenance procedures before working with actual equipment. Once the learners complete the maintenance task, a series of questions provide a measurable check-for-understanding. The prototype successfully proved the functionality of web access. As a result, Raytheon commissioned Heartwood to complete the web-enabled virtual training program. See video capture on the left of a learner in the 3D Virtual Training application.